Domain User Can't login issue, How to solve it?

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Domain User Can't login issue, How to solve it?

The error message you are encountering typically indicates a permissions issue related to Remote Desktop Services. Here are a few potential reasons for this message and steps you can take to resolve it:


User Permissions: The domain user you are trying to log in with may not have the necessary permissions to access the machine via Remote Desktop. Ensure that the user is part of the "Remote Desktop Users" group on that computer or has the necessary permissions configured.


To check permissions:

Log in to the machine with an account that has admin privileges.

Right-click on "This PC" or "Computer" and select "Properties."

Click on "Remote settings" on the left.

In the "Remote Desktop" section, click on "Select Users" and add the user to the list.

Remote Desktop Configuration: Ensure that Remote Desktop is enabled on the target machine.


Go to "System Properties" → "Remote" tab, and verify that "Allow remote connections to this computer" is selected.

Network Issues: Ensure that there are no network issues preventing the connection. Verify that the machine is reachable on the network and that the necessary ports (typically TCP 3389 for RDP) are open and not blocked by a firewall.


Group Policies: If your organization uses Group Policies, there may be policies in place that restrict Remote Desktop access to certain users or groups. Check with your IT administration to ensure that there are no overriding policies.


Local Security Policy: Check the Local Security Policy on the machine to ensure that the user is allowed to log on through Remote Desktop Services.


To check this:

Run secpol.msc.

Navigate to Local Policies → User Rights Assignment.

Find "Allow log on through Remote Desktop Services" and ensure that the user or the group they belong to is listed there.

If you verify all the above settings and still cannot log in, consider checking the event logs on the target machine for more specific error messages that could provide additional insights into the issue.

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