In which situation we need to reset the Outlook and what are the benefits of resetting the Outlook?

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 In which situation we need to reset the Outlook and what are the benefits of resetting the Outlook?


You may need to reset Outlook in situations where the application is experiencing issues such as crashes, freezes, or unexpected behavior. 

The benefits of resetting Outlook include:

  • resolving navigation pane problems, 

  • troubleshooting add-in conflicts, 

  • fixing startup issues, 

  • restoring default settings to resolve configuration-related problems.

To reset Outlook, you can follow these steps:

  1. Close Outlook: Ensure that Outlook is completely closed before proceeding.

  2. Open Run Dialog: Press Win + R on your keyboard to open the Run dialog box.

  3. Run Outlook Reset Command: In the Run dialog box, type outlook.exe /resetnavpane and press Enter. This command resets the navigation pane in Outlook.

  4. Confirm Reset: When you open Outlook again, it should start with a reset navigation pane. You may need to reconfigure any customizations you had in the navigation pane.

This process can help resolve issues related to the navigation pane layout or navigation-related problems in Outlook.

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